Our Shipping Policy:
Shipping is FREE on all orders over $60. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
Flat rate shipping to Canada: C$9.50 - 2 to 8 business days
Flat rate shipping to USA: US$7.50 - 2 to 8 business days
Because of the nature of our products and packaging (not always flat) we don't have the option of regular / media mail. Regular mail is also untracked and takes 2 times longer to reach our customers. We pay out of pocket for the incremental shipping costs so that we can offer a competitive flat rate to you!
Return Policy
We want you to be 100% happy with your purchase! If for any reason you are not happy or have a problem with your order, please get in touch with us and we will promise to fix it to your satisfaction.
For hygiene reasons we aren’t able to accept returns or exchanges of our masks or underwear. This means that you are always guaranteed a brand new pair when you buy from us - phew!
Please note that socks and other items should be in their original packaging for returns or exchanges.
We strongly recommend you refer to our size chart before purchasing and get in touch with us if you have questions.
If you would like to return or exchange items please get in touch with us - any shipping charges and a 10% restocking fee applies.
Socks
Q for Quinn socks are proudly designed in Canada.
Our socks are made in Portugal and Sri Lanka. Every pair is made in a facility that is OEKO-TEX® Standard 100 certified, which means they are free of harmful chemicals - right down to the very last thread.
Our cotton socks are made from between 98% GOTS certified organic cotton, 2% Spandex and 80% GOTS certified organic cotton, 18% Polyamide or 2% Spandex.
Our new merino wool socks are made from
42% ZQ certified Merino Wool, 42% Tencel, 14% Polyamide, 2% Elastane.
Please check individual listing for details.
Masks
Our masks are manufactured in India from between 95% GOTS certified organic cotton, 5% spandex and 100% GOTS certified organic cotton.
Please check individual listing for details.
Pajamas, Underwear and Onesies
Our pajamas, underwear and onesies are made in India from 95%
GOTS Certified Organic Cotton, 5% Elastane.