We ship from Toronto, Ontario to wherever in the world you and your family live.
Flat rate shipping to Canada: C$9.50, usually 2 to 8 business days
Flat rate shipping to USA: US$8, usually 2 to 8 business days
International shipping: C$12.50, usually 10-20 business days
Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
Important Holiday Shipping Deadlines
USA orders December 13
Canada (outside of Ontario) - December 15
Major Cities in Ontario and Quebec - December 19
What is Shipping Protection?
Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection.
For any claims please get in touch with us at firstname.lastname@example.org.
For damaged shipments, photos will be required.
For lost and stolen items, we will have to give 3 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!
Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods.
Maximum value of goods that can be re-shipped is $1000.
Why can’t we ship “regular” mail, you might wonder?
Because of the nature of our products and packaging (which aren’t always flat) we don't have the options of regular or media mail. (Not to mention: regular mail is also untracked and takes 2 times longer to reach you! And who wants to wait longer for their goodies to arrive?)
“Why do I have to pay for shipping? I’m used to getting free shipping!”
While we offer C$9.50 / USD $8 shipping on orders under C$95, it REALLY costs us closer to C$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!
It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙