Free shipping to the US and Canada on orders over $75. Free international shipping on orders over $125.

Your Questions, ANSWERED

Mismatching socks isn’t my thing. Can I just pair them up normally?

Absolutely.

Our socks are designed to match, even when they don’t – but that doesn’t mean you have to mismatch them. Each pair in a collection (of three pairs) comprises two socks with identical patterns, which you can stick to if you’d prefer.​

We want to encourage you and your children to stay true to who you are and do what makes you happy – whether that means mismatching socks or sticking to identical pairs. Here’s a thought, though: mismatching your socks might just be a really fun way to present yourself a bit differently than you normally would. Why not give it a try and see how it feels?

Still not convinced? No worries – there’s a lot more to our socks than mismatching.

There’s a story behind each of our gender-neutral patterns, every pair is lovingly crafted using the finest organic cotton, and each sock is carefully designed to stay on your child’s feet no matter what they get up to. You don’t have to mismatch to appreciate that.

My socks don’t get lost in the laundry – I can find them just fine. What else do your socks offer?

First of all, good for you to being on top of your laundry! We know firsthand how tough that can be.​

Our socks look great together when they’re mismatched, so you can lose one or two and still have each pair look great. If you’re not losing any of them, all that means is you’ve got even more playfully mismatched sock combinations at your fingertips.

Plus, there’s a lot more to our socks than mismatching.​

There’s a story behind each of our gender-neutral patterns, every pair is lovingly crafted using the finest organic cotton, and each sock is carefully designed to stay on your child’s feet no matter what they get up to. You don’t have to mismatch to appreciate that.

How much is shipping?

We offer tracked shipping for anywhere in Canada. Shipping rates vary and are calculated at checkout. We do our best to provide the most competitive rates for shipping. 

Shipping to the US is C$7.50 and shipping outside of the US and Canada is $15.

Orders over C$75 qualify for free shipping!

When will I get my order?

If you are in Canada, you’ll have your items in your hands between 1-7 business days (with the expedited shipping option) after you place your order with us.
Shipping to the US is 5-7 business days and international shipping is 10-15 business days. 

Please note that your order may take a little longer if it includes our personalized book, The Contest. This is because it takes time to make each individual book to fit your specific requirements.​

How do I care for my socks?

We know we’re talking to busy moms here, but our socks are best kept out of the dryer, if possible.​

However, if you can’t make that work (totally understandable), we recommend washing our socks at or below 40°C (cool / lukewarm wash) to keep them in great condition.

Can I return or exchange my purchase?

If you’re unhappy with your purchase for any reason, please let us know.

While we don’t have a formal exchange or return policy, we’re deeply proud of our products and want to make sure we’re doing everything we can to see you happy with our socks and books.

Get in touch and we’ll try to make it right.

Can I see where your sock and book donations are going, specifically?

Yes! We’ll be documenting where every single one of our donations go – and sharing our progress towards our mission – on our social media pages.​

If you’re not on social media, contact us. We’d be happy to answer your questions and share our progress with you directly.

Where are your socks made?

Our socks are safely, sustainably, and ethically made in Sri Lanka – where our founder, Melita, is from.

Our manufacturer was handpicked after several in-person visits, conducted to ensure that our socks are made with toxin-free, organic materials while contributing to the wellbeing of their workers and the planet.​

And the bonus? By choosing a supplier so close to our founder’s roots, there’s a little bit of our story sewn into each pair of our socks. 

What is GOTS certified organic cotton and how is it different from regular organic cotton?

The Global Organic Textile Standard (GOTS) is the world’s leading textile processing standard for organic fibres, backed by independent certification of the entire textile supply chain. It’s essentially the gold standard in organic cotton.​

All of our socks are made with GOTS certified organic cotton, which means your children get the purest form of fabric against their very sensitive skin, and that our farmers and planet are cared for. 

You can read more about the certification by clicking here.​

I have an idea for a partnership opportunity. Can I run it by you?

Absolutely – we’re always interested in hearing ideas for collaborative projects that might increase our impact.

Feel free to give us a shout at hello@qforquinn.com.

Do you offer wholesale or bulk purchase pricing?

We do! Contact us at hello@qforquinn.com for more information.

Got a question we haven't answered?

We’d love to hear from you.​

Send us a note at hello@qforquinn.com

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