85% Merino wool, 13% Recycled Polyester, 2% Elastane
Why 13% Recyled Polyester?
Merino wool is a delicate yarn, especially for socks. Polyester adds strength and durabilty to the socks.
Elastane is used for stretch and to hold socks up!
This was the highest composition of merino wool we could acheive without compromising on fit and durability.
Every pair is made with RWS (Responsible Wool Standard) wool and certified to OEKO-Tex 100 Standards.
Care: for best care results, wash cold and lay flat to dry.
We ship from Toronto, Ontario to the USA and Canada.
Flat rate Expedited shipping to USA: US$8.5, usually 2 to 8 business day
Flat rate Expedited shipping to Canada: C$9.95, usually 2 to 8 business days. Major cities within Ontario and Quebec - 2-3 business days
International shipping: We are unable to ship outside of USA and Canada.
Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
What is Shipping Protection?
Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection.
For any claims please get in touch with us at firstname.lastname@example.org.
For damaged shipments, photos will be required.
For lost and stolen items, we will have to give 3 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!
Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods.
Maximum value of goods that can be re-shipped is $1000.
“Why do I have to pay for shipping? I’m used to getting free shipping!”
While we offer C$9.95 / USD $8.5 shipping on orders under C$95, it REALLY costs us closer to C$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!
It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙
How to Make a Return or Exchange
We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to email@example.com. We’ll do our best to make it right. Please note specific terms below.
To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.
Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.
For hygiene reasons, we can’t accept returns or exchanges of our underwear.
Other items should be in their original packaging for returns or exchanges.
- All items on sale are final sale.
If you’d like to return or exchange items within 30 days of delivery date, please get in touch with us here or send an email to firstname.lastname@example.org. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
- [START A RETURN]
By choosing RWS merino wool, you can be confident that the sheep producing the wool are humanely treated, well fed, live natural and healthy lives, and are not subjected to mulesing. Instead you are getting fibre of the very highest quality and performance.
It all started with socks for a baby boy who suffered from eczema.
Today, we are redefining everyday comfort and wellbeing by creating basics that are gentle on our skin and our planet.
1 Pair = 1 Meal
Each donate school meals with every item sold.
100% free BPA, Parabens, Formaldehyde, Lead & Other Toxins
Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort and longevity.