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Our Shipping Policy:
Shipping is FREE on all orders over $60. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
Flat rate shipping to Canada: C$9.50 - 2 to 8 business days
Flat rate shipping to USA: US$7.50 - 2 to 8 business days
Because of the nature of our products and packaging (not always flat) we don't have the option of regular / media mail. Regular mail is also untracked and takes 2 times longer to reach our customers. We pay out of pocket for the incremental shipping costs so that we can offer a competitive flat rate to you!
We want you to be 100% happy with your purchase! If for any reason you are not happy or have a problem with your order, please get in touch with us and we will promise to fix it to your satisfaction.
For hygiene reasons we aren’t able to accept returns or exchanges of our masks or underwear. This means that you are always guaranteed a brand new pair when you buy from us - phew!
Please note that socks and other items should be in their original packaging for returns or exchanges.
We strongly recommend you refer to our size chart before purchasing and get in touch with us if you have questions.
If you would like to return or exchange items please get in touch with us - any shipping charges and a 10% restocking fee applies.
Q for Quinn socks are proudly designed in Canada.
Our socks are made in Portugal and Sri Lanka. Every pair is made in a facility that isOEKO-TEX® Standard 100 certified, which means they are free of harmful chemicals - right down to the very last thread.
Our cotton socks are made from between 98% GOTS certified organic cotton, 2% Spandex and 80% GOTS certified organic cotton, 18% Polyamide or 2% Spandex.
Our new merino wool socks are made from
42% ZQ certified Merino Wool, 42% Tencel, 14% Polyamide, 2% Elastane.
Please check individual listing for details.
Our masks are manufactured in India from between 95% GOTS certified organic cotton, 5% spandex and 100% GOTS certified organic cotton.
Please check individual listing for details.
Pajamas, Underwear and Onesies
Our pajamas, underwear and onesies are made in India from 95%GOTSCertified Organic Cotton, 5% Elastane.
Why not 100% cotton?
You always need spandex for stretch and to hold the socks up (otherwise they would fall). Polyamide is used for strength and stretch. It is rare to find 100% or even 98% cotton as these tend to shrink a lot more in the wash and don't have the strength to last wear. If your concern is whether our socks are suitable for sensitive feet, read this article of ours here!
How should I care for the socks?
Socks are best kept out of the dryer (if possible) but we know as busy moms that’s probably NOT going to happen. We recommend washing our socks at or below 30°C (cool/luke warm wash) to maximize longevity.
Why should you buy certified organic socks for your baby, toddler or kid?
Buying organic cotton socks or clothing goes beyond caring for our environment. The amount of toxins in children’s clothing is astonishing. Take socks for example, a recent study found 9/10 socks had traces of BPA and Parabens – chemicals that are hormone disruptors and have been linked to variously illnesses. By buying certified organic you are purchasing socks that have been tested free of any harmful toxins or chemicals at every stage of the production process.
What does GOTS certified organic cotton and how is it different from regular organic cotton?
The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibres, backed up by independent certification of the entire textile supply chain. It is essentially the “gold” standard of organic cotton. You can read more about the certification here
Eczema in baby’s feet? What causes eczema for babies and kids and how is it related to the socks they wear?
Irritation from sweat, from socks, and friction is a major cause for foot eczema. What can you do? Make sure the socks are of a high cotton content and breathable. Besides the socks, it is also important to make sure the shoes your baby wears is breathable. It is also good practice to change babies and kids socks often especially if they are in their socks and shoes all day every day.
Are our socks suitable for babies / kids with eczema?
While we cannot claim or guarantee that our socks will be 100% suitable for babies and kids with eczema we have a number of customers whose babies and kids suffer from eczema and have had no issues or flare ups with our socks. In fact, our founder, Melita’s son suffered from severe eczema and reactions to certain socks in the market. This encouraged Melita to create socks that were 100% breathable and with the maximum organic cotton content to avoid moisture being trapped in – the leading cause of foot eczema in babies, kids and adults.
Do you offer wholesale or bulk purchase pricing?
Yes we do! Please visit our wholesale pagehereor our bulk gifts pagehere. If you have specific questions, please feel free to reach out to us at firstname.lastname@example.org.
How long will it take to receive my order?
Canada & US: 2-8 Business days
International: 5-15 Business days
What if I'm not happy with my order?
We want you to be 100% happy with your purchase! If for any reason you are not happy or have a problem with your order, we'll solve it to your satisfaction. Simply get in touch with us at email@example.com.