We ship from Toronto, Ontario to wherever in the world you and your family live.
Flat rate Expedited shipping to Canada: C$9.50, usually 2 to 8 business days. Major cities within Ontario and Quebec - 2-3 business days
Flat rate Expedited shipping to USA: US$8, usually 2 to 8 business days
International shipping: C$12.50, usually 10-20 business days
Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
Important Holiday Shipping Deadlines
USA orders December 13
Canada (outside of Ontario) - December 15
Major Cities in Ontario and Quebec - December 19
What is Shipping Protection?
Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection.
For any claims please get in touch with us at email@example.com.
For damaged shipments, photos will be required.
For lost and stolen items, we will have to give 3 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!
Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods.
Maximum value of goods that can be re-shipped is $1000.
Why can’t we ship “regular” mail, you might wonder?
Because of the nature of our products and packaging (which aren’t always flat) we don't have the options of regular or media mail. (Not to mention: regular mail is also untracked and takes 2 times longer to reach you! And who wants to wait longer for their goodies to arrive?)
“Why do I have to pay for shipping? I’m used to getting free shipping!”
While we offer C$9.50 / USD $8 shipping on orders under C$95, it REALLY costs us closer to C$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!
It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙
This set of socks is based on our original design and composition.
80% organic cotton — Better for the planet, better for workers, and better for your family.
18% recycled polyester— All of our materials are approved by GOTS and pass strict requirements for the absence of any harmful chemicals. Some of our products now use recycled polyester to strengthen the sock.
2% spandex — For stretch and strength.
- Non-toxic, azo-free dyes — Some azo dyes (also known as direct dyes) can break down and release chemicals called aromatic amines, some of which have been shown to cause cancer. We use only non-toxic, environment-safe dyes that have no risk of degrading and releasing harmful compounds.
- GOTS "Made with 80% organic ingredients". Certified by Ecocert Greenlife. 256894 Q for Quinn Inc.
Care: For longer-lasting socks, wash cold and lay flat. ← Too busy for all that? We got you, Mama. Just wash cold and tumble dry on low heat.
How to Make a Return or Exchange
We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to firstname.lastname@example.org. We’ll do our best to make it right. Please note specific terms below.
To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.
Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.
For hygiene reasons, we can’t accept returns or exchanges of our underwear.
Other items should be in their original packaging for returns or exchanges.
- All items on sale are final sale.
If you’d like to return or exchange items within 30 days of delivery date, please get in touch with us here or send an email to email@example.com. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
- [START A RETURN]
Match with them!View all
Every pair of our cotton socks is certified by GOTS - the gold standard for organic textiles. Our facilities and materials are regularly tested and proven to be free of over 100 harmful substances and chemicals.
Plus, all our products are made ethically in GOTS certified, family-owned facilities in Portugal and Sri Lanka. Finally: socks that feel good and that you can feel good about!
Flat toe seams, continuous fit improvements and butter-soft fabrics make our socks "unbelievably comfortable". Even the pickiest, of kids and grown ups love wearing their Q for Quinn socks.
It all started with socks for a baby boy who suffered from eczema.
Today, we are redefining everyday comfort and wellbeing by creating basics that are gentle on our skin and our planet.
1 Pair = 1 Meal
Each donate school meals with every item sold.
100% free BPA, Parabens, Formaldehyde, Lead & Other Toxins
Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort and longevity.