We ship from Toronto, Ontario to the USA and Canada.
Flat rate Expedited shipping to USA: US$8, usually 2 to 8 business day
Flat rate Expedited shipping to Canada: C$9.50, usually 2 to 8 business days. Major cities within Ontario and Quebec - 2-3 business days
International shipping: We are unable to ship outside of USA and Canada.
Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
What is Shipping Protection?
Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection.
For any claims please get in touch with us at firstname.lastname@example.org.
For damaged shipments, photos will be required.
For lost and stolen items, we will have to give 3 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!
Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods.
Maximum value of goods that can be re-shipped is $1000.
“Why do I have to pay for shipping? I’m used to getting free shipping!”
While we offer C$9.50 / USD $8 shipping on orders under C$95, it REALLY costs us closer to C$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!
It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙
- Made from 98% organic cotton and 2% elastane for stretch.
- GOTS "Organic". Certified by Ecocert Greenlife. 256894 Q for Quinn Inc.
- For best care results, wash cold and lay flat or tumble dry on low heat.
How to Make a Return or Exchange
We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to email@example.com. We’ll do our best to make it right. Please note specific terms below.
To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.
Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.
For hygiene reasons, we can’t accept returns or exchanges of our underwear.
Other items should be in their original packaging for returns or exchanges.
- All items on sale are final sale.
If you’d like to return or exchange items within 30 days of delivery date, please get in touch with us here or send an email to firstname.lastname@example.org. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
- [START A RETURN]
Every pair of our cotton socks is certified by GOTS - the gold standard for organic textiles. Our facilities and materials are regularly tested and proven to be free of over 100 harmful substances and chemicals.
All our products are made ethically in GOTS certified, family-owned facilities in Portugal and Sri Lanka. Finally: socks that feel good and that you can feel good about!
Flat toe seams and butter-soft fabrics make our socks "unbelievably comfortable" and gentle even for the most sensitive amongst us.
It all started with socks for a baby boy who suffered from eczema.
Today, we are redefining everyday comfort and wellbeing by creating basics that are gentle on our skin and our planet.
1 Pair = 1 Meal
Each donate school meals with every item sold.
100% free BPA, Parabens, Formaldehyde, Lead & Other Toxins
Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort and longevity.
Cool Tones Adult Socks - 98% Organic Cotton
The golden colour is so rich and beautiful; I'm amazed that it is all natural without dye. I"d like more clothes in this colour! I was surprised by how soft the socks felt when I put them on. Very happy with this purchase. This is probably the only cotton I will buy.
Hi Fiona, Thank you for purchasing with us and taking the time to write us a review!
I absolutely love theese socks I ordered 3 pairs for a dying project, and I have not had time to do but I will soon. Theese socks are comfy and the best quality they are pricey but paying extra for good products is the way it is. I will be a returning customer for sure.
Hi Chantel, Thank you so much for purchasing with us and for this wonderful feedback!
I have been looking for socks made almost exclusively with cotton for more environmentally m-conscious socks that are also lighter for spring and summer. These are perfect! They’re almost entirely made of cotton rather than synthetic material like polyester, they’re soft and comfy, light and breathable, fit well, and wash well. Highly recommend.
Thank you so much for this wonderful feedback!
Terrific folks who make comfortable, stylish socks & other apparel. Zero-plastic packaging and truly all-cotton socks (no false advertising!) make patronizing them worthwhile.
I love these socks! Soft and comfy. AND I love this company! Thank you!
Thank you so much for taking the time to write us a review!