We ship from Toronto, Ontario to wherever in the world you and your family live.
Flat rate Expedited shipping to Canada: C$9.50, usually 2 to 8 business days. Major cities within Ontario and Quebec - 2-3 business days
Flat rate Expedited shipping to USA: US$8, usually 2 to 8 business days
International shipping: C$12.50, usually 10-20 business days
Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.
Important Holiday Shipping Deadlines
USA orders December 13
Canada (outside of Ontario) - December 15
Major Cities in Ontario and Quebec - December 19
What is Shipping Protection?
Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection.
For any claims please get in touch with us at firstname.lastname@example.org.
For damaged shipments, photos will be required.
For lost and stolen items, we will have to give 3 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!
Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods.
Maximum value of goods that can be re-shipped is $1000.
Why can’t we ship “regular” mail, you might wonder?
Because of the nature of our products and packaging (which aren’t always flat) we don't have the options of regular or media mail. (Not to mention: regular mail is also untracked and takes 2 times longer to reach you! And who wants to wait longer for their goodies to arrive?)
“Why do I have to pay for shipping? I’m used to getting free shipping!”
While we offer C$9.50 / USD $8 shipping on orders under C$95, it REALLY costs us closer to C$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!
It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙
- Made from 98% organic cotton and 2% spandex for stretch.
- GOTS "Organic". Certified by Ecocert Greenlife. 256894 Q for Quinn Inc.
- For best care results, wash cold and lay flat or tumble dry on low heat.
How to Make a Return or Exchange
We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to email@example.com. We’ll do our best to make it right. Please note specific terms below.
To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.
Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.
For hygiene reasons, we can’t accept returns or exchanges of our underwear.
Other items should be in their original packaging for returns or exchanges.
- All items on sale are final sale.
If you’d like to return or exchange items within 30 days of delivery date, please get in touch with us here or send an email to firstname.lastname@example.org. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
- [START A RETURN]
Every pair of our cotton socks is certified by GOTS - the gold standard for organic textiles. Our facilities and materials are regularly tested and proven to be free of over 100 harmful substances and chemicals.
Plus, all our products are made ethically in GOTS certified, family-owned facilities in Portugal and Sri Lanka. Finally: socks that feel good and that you can feel good about!
Flat toe seams and butter-soft fabrics make our socks "unbelievably comfortable" and gentle even for the most sensitive amongst us.
It all started with socks for a baby boy who suffered from eczema.
Today, we are redefining everyday comfort and wellbeing by creating basics that are gentle on our skin and our planet.
1 Pair = 1 Meal
Each donate school meals with every item sold.
100% free BPA, Parabens, Formaldehyde, Lead & Other Toxins
Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort and longevity.
Love the socks. Very light and comfortable. Not tight around the calf but still stay up nicely. Plus I feel good knowing they are organic and I am supporting a small business. Makes a great gift too.
Thank you for purchasing with us and taking the time to write us a review.
We love Quinn socks! These are super comfortable, well made and do not contain unnecessary chemicals hiding out in other socks.
Thank you for taking the time to write us a review.
I am so glad I bought these socks ! I love the comfort and the colors ! They do not squeeze my ankles and they don’t fall down. I bought them to wear with slides and I love how the toes and heels have color accent. I got a surprise pair for free and just adore the bright colors. The shipping was pretty fast considering it came internationally! I highly recommend these socks to anyone who finds themselves lamenting the fact that all the socks in the big box stores are made of polyester or other non breathable material. These are not only cool looking but “cooling” for your feet. They’re also perfect for wearing with my new roller skates because they’re not thick. I could not be more pleased !
Thank you so much for this wonderful feedback. We are so happy to hear this!
The organic cotton socks are comfortable, soft, and wash well. We will order more!
Thank you for taking the time to write us a review!
I like them! Are they really 98% cotton? Surprised that they still have so much stretch. I wish that they didn't have the 'Q' logo. And I wish they had a thicker option too in the cotton version. Can't wait for the black ones to be available.
Hi Samual, Thank you for the feedback! The Black Socks will be available again mid March
Soft and easy to put on. thick enough to protect your feet but breathable.
Hi Kelly, Thank you for taking the time to write us a review