Shipping policy

  • We ship from Toronto, Ontario to the USA and Canada.

    • Flat rate Expedited shipping to USA: $8.50, Est. 2 to 6 business days.

    • Flat rate Expedited shipping to Canada: $9.95 CAD, Est. 2 to 8 business days. Major cities within Ontario and Quebec - Est. 2-3 business days. 

    • Flat rate Shipping to United Kingdom - England: $19.50 USD, Est. 6-8 business days not including customs clearance. 

    • International shipping: We ship to select international countries at a flat rate of $15 USD. While shipping times can vary and delivery can take up to 60 business days, most deliveries are made in 8-15 business days not including customs clearance. We thank you for your patience. Please note the customer is solely responsible for any duties or taxes upon receipt.  

    Shipping is FREE on orders over $75 USD / $95 CAD. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Est. 2-8 business days.

     What is Shipping Protection?

    Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection. 

    For any claims please get in touch with us at hello@qforquinn.com.
    For damaged shipments, photos will be required. 

    For lost and stolen items, we typically give 5-10 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!

    Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods. 

    Maximum value of goods that can be re-shipped is $1000.

     “Why do I have to pay for shipping? I’m used to getting free shipping!”

    While we offer C$9.95 / USD $8.5 shipping on orders under C$95, it REALLY costs us closer to US$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!

    It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙