How to Make a Return or Exchange
We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to firstname.lastname@example.org. We’ll do our best to make it right. Please note specific terms below.
To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.
For hygiene reasons, we can’t accept returns or exchanges of our underwear or masks. (This means that you’re always guaranteed a brand-new pair when you buy from us — phew!)
Other items (including socks) should be in their original packaging for returns or exchanges.
If you’d like to return or exchange items within 30 days of delivery date, please get in touch with us here or send an email to email@example.com. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
Or ask a question, or just say hi :)