Shipping and Returns
We ship from two warehouses located in Buffalo, New York and Toronto, Canada.
We deliver to multiple countries; please select your location to view specific shipping details.
All US orders ship from our Buffalo warehouse. Free U.S. shipping on orders over $75 USD. Standard shipping is $8.50 USD.
All Canadian orders ship from our Mississauga warehouse. Free shipping on orders over $95 CAD. Standard shipping is $9.95 CAD.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over $300 AUD. Standard shipping is $25 AUD.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over £125. Standard shipping is £18.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over €250. Standard shipping is €18.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over $300 SGD. Standard shipping is $30 SGD.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over $1500 HKD. Standard shipping is $170 HKD.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over ¥35,000. Standard shipping is ¥3500.
All international orders ship from our Buffalo, NY warehouse. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives. Free shipping on orders over $350 NZD. Standard shipping is $37.
Since we do offer international shipping to select countries throughout the world, you can see all of our available international shipping options during checkout after entering the delivery address. Duties and taxes are covered on international orders, so there are no surprise fees when your package arrives.
Shipping Protection is an option that you can choose during checkout. It provides a store credit or replacement items on the off chance that your order is deemed lost, damaged, or stolen.
Returns & Exchanges
We want you to love your Q for Quinn pieces. If something isn’t right, we’re here to help.
Returns and exchanges should be requested within 30 days of delivery.
Reach out to us at hello@qforquinn.com to initiate a return or exchange.
Underwear & Socks
Because of hygiene standards, opened or worn underwear and socks cannot be returned or exchanged.
First Pair Guarantee
Finding the right fit matters. That’s why your first pair of underwear or socks is covered by our First Pair Fit Guarantee.
If the fit isn’t right, contact us within 30 days of delivery and we’ll issue store credit for your first single pair.
To make sure the rest of your order stays eligible for return or exchange, we recommend opening, washing, and trying one pair first before opening the others.
Please note:
- Applies to one single pair (one style) only
- Bundles and multipacks are excluded
- Store credit only (no refunds)
Unopened packages may be returned or exchanged.
Exchanges: Free within Canada & USA
Returns for refund: $12.50 CAD / $10.50 USD return label fee deducted from refund.
Bras, Tops & Bottoms
Items must be unwashed, with tags and there must be no signs of wear.
Exchanges: Free within Canada & USA
Returns for refund: $12.50 CAD / $10.50 USD return label fee deducted from refund.
International Orders
For orders outside Canada and the USA, returns and exchanges are not available at this time.
For orders outside Canada and the USA, returns and exchanges are not available at this time.You can start a return by emailing us at hello@qforquinn.com with your order number.
We want you to love your Q for Quinn pieces. If something isn’t right, we’re here to help.
Returns and exchanges should be requested within 30 days of delivery.
Reach out to us at hello@qforquinn.com to initiate a return or exchange.
Exchanges are free within Canada & USA. Returns for refund cost $12.50 CAD / $10.50 USD return label fee deducted from refund.
Once we’ve received your return, we’ll then process it and issue a refund less the return fee along with any additional fees from your original order (this includes shipping protection and/or shipping fees)
We’ll send you a refund confirmation once your refund has been completed, but this typically takes 3-5 business days from the time the refund has been issued to show back up on your account.
Finding the right fit matters. That’s why your first pair of underwear or socks is covered by our First Pair Fit Guarantee.
If the fit isn’t right, contact us within 30 days of delivery and we’ll issue store credit for your first single pair.
To make sure the rest of your order stays eligible for return or exchange, we recommend opening, washing, and trying one pair first before opening the others.
Please note:
- Applies to one single pair (one style) only
- Bundles and multipacks are excluded
- Store credit only (no refunds)
Unopened packages may be returned or exchanged.
Exchanges: Free within Canada & USA
Returns for refund: $12.50 CAD / $10.50 USD return label fee deducted from refund.
Contact Us
We're always just a quick message away!
You can reach out to our team directly by text at 1-833-927-1022, or by emailing us at hello@qforquinn.com

