Shipping Protection Q for Quinn

Shipping Protection

Regular price$2.00
  • In stock, ready to ship
/
  • Free Shipping On Orders Over US$75 / C$95

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Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add  Shipping Protection to your cart at checkout to enable protection. 

For any claims please get in touch with us at hello@qforquinn.com.
For damaged shipments, photos will be required. 

For lost and stolen items, we will have to give 10 business days before a claim can be made and the package is deemed as lost / stolen as sometimes the package is simply misplaced and it shows up!

Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods, or any shipments with a delivery scan. 

Maximum value of goods that can be re-shipped is $1000.

 We ship from Toronto, Ontario to the USA and Canada.

  • Flat rate Expedited shipping to USA: US$8.5, usually 2 to 8 business day

  • Flat rate Expedited shipping to Canada: C$9.95, usually 2 to 8 business days. Major cities within Ontario and Quebec - 2-3 business days 

  • Flat rate Shipping to United Kingdom - England: US$18, usually 6-8 business days. 

  • International shipping: We ship to select international countries at a flat rate of US$15. Shipping time varies but can be up to 60 business days but are typically between 10-20 business days. We thank you for your patience. 

Shipping is FREE on orders over US$75 / C$95. This refers to Expedited Shipping for Canada Post and First Class USPS for USA. Shipping is 2-8 business days.

 What is Shipping Protection?

Q for Quinn provides protection for shipments that are damaged, lost, or stolen. Add Shipping Protection to your cart at checkout to enable protection. 

For any claims please get in touch with us at hello@qforquinn.com.
For damaged shipments, photos will be required. 

For lost and stolen items, we typically give 5-10 business days before a claim can be made, as sometimes the package is simply misplaced and it shows up!

Please note if shipping protection is not selected, Q for Quinn is not liable for any lost, stolen or damaged goods. 

Maximum value of goods that can be re-shipped is $1000.

 “Why do I have to pay for shipping? I’m used to getting free shipping!”

While we offer C$9.95 / USD $8.5 shipping on orders under C$95, it REALLY costs us closer to US$12 on average to ship within North America. We know it sounds crazy — but we pay the difference out of pocket so that we can offer the best flat rate to you!

It’s tough being a small retailer (we are just 3 women!) up against the “free shipping movement” of our bigger competitors. But we’re doing our best, and we’re grateful for your understanding. 💙

How to Make a Return or Exchange

We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to hello@qforquinn.com. We’ll do our best to make it right. Please note specific terms below. 

To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.

 Please note: 

  • Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.

  • For hygiene reasons, we can’t accept returns or exchanges of any socks or underwear that are opened. 

  • Other items should be in their original packaging for returns or exchanges. 

  • All items on sale are final sale. 
  • If you’d like to return or exchange items within 30 days of delivery date (90 days for holiday extended period), please get in touch with us here or send an email to hello@qforquinn.com. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.

  • [START A RETURN]

Take our Product Finder quiz to find the Q for Quinn product that's right for you!

Fabric & Fit Guarantee

Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort and longevity.

Premium Fabric Assurance

Tailored Precision

Confidence in Every Wear

How We Compare

At Q for Quinn, we are proud to do things differently.

Others

Natural fabrics

Natural fabrics

More artificial fabrics

GOTS Certified

GOTS Certified

 No certification

Ethically made

Ethically made

Questionably made

Women-owned & operated

Women-owned & operated

Corporate ownership

Compostable packaging

Compostable packaging

Plastic packaging

Why Choose Us

We are committed to ethical practices and the complete happiness of our customers.

1 Pair = 1 Meal

With every purchase, we provide a nutritious school meal to a child in need. Your order fuels their education and brighter futures.

Toxin-Free

Free from BPA, Parabens, and other harmful toxins. Your safety and comfort is our commitment.

Our Guarantee

Every one of our products is made with the highest composition of natural, organic materials without compromising on fit, comfort, and longevity.

Customer Reviews

Based on 1 review
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A
Archana Tripathi
Fit: True to Size
Excellent quality!!

Very soft and good quality my daughter loved them will order more soon keep up the good work!!👍

Frequently Asked Questions

Need more info? We’ve got you covered.

How do I pick the right size?

We have created a sizing guide for each of our products to help you pick the right size. If you still have questions, please do not hesitate to contact us. We'd love to help!

How much does shipping cost?

USA: US$8 flat rate, 2-8 business days

Canada: C$9.50 flat rate, 2-8 business days

Free shipping over US$75/C$95

International: US$15 flat rate, up to 60 days

As a small business, we appreciate your support as we work to get your orders to you as quickly and affordably as possible.

Where do you ship to?

We ship to all 50 states in the USA and Canada. We ship from Toronto, ON, Canada. Shipping is usually 2-8 business days.

We ship to select international countries and are working on improving our service for international destinations.

What is your returns and exchange policy?

We want you to be 100% happy with your purchase! If for any reason you’re not thrilled, please get in touch with us here or send an email to hello@qforquinn.com. We’ll do our best to make it right. Please note specific terms below. 

To make sure you get the right product, we recommend that you refer to our size chart before purchasing. Returns and exchanges are not only costly for our small business but also for our planet.

 Please note: 

  • Our 1st Pair Guarantee: Order one pair of our women's underwear to try and if you don't love them, let us know within 30 days and we'll give you a store credit for the same value. Not so fine print: Limited time offer valid on first pair of women's underwear only, maximum store credit value $24 USD / 29CAD. 1st Pair Guarantee is not valid on bundles or children's underwear.
  • For hygiene reasons, we can’t accept returns or exchanges of any socks or underwear that are opened. 
  • Other items should be in their original packaging for returns or exchanges. 
  • All items on sale are final sale. 
  • If you’d like to return or exchange items within 30 days of delivery date (90 days for holiday extended period), please get in touch with us here or send an email to hello@qforquinn.com. Any return shipping charges, original shipping charges apply. We are a small business and it costs us on average $13 to ship in North America. This cost is not included in our pricing and hence we are not in a position to offer free returns and exchanges.
  • [START A RETURN]

How do I claim my free pair of socks?

Instructions to claim your free pair of socks with your order over $30 can be found here.

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